Reference

How th55 Handles Your Personal Data

Your account with th55 comes with a clear set of data rights — what we collect, why we collect it, and how you can access or remove it.

Data access on requestCookie controls in your browserAccount deletion availableLocal payment data protectedSupport via live chat

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CONTACT FOR PRIVACY

Reach Us About Your Data

If you want to review what we hold, request a correction, or ask us to delete your account entirely, our support team handles privacy requests directly. Reach out through any of the channels below and mention that your query is a data or privacy matter so it reaches the right person without delay.

Live Chat Open the chat widget on th55 — available directly from your account dashboard. Mention 'privacy request' in your first message so the team can route it correctly.

Email Support Send your request to the support address listed under your account settings. Include your registered email and the specific data action you are asking for.

Account Settings Some data updates — like your contact number or preferred payment method — can be changed directly inside your account profile without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency sit at the centre of how th55 manages account data. Every connection to th55 runs over SSL encryption, and your account is protected by OTP verification each time you log in from an unrecognised device. We keep data handling practices aligned with applicable privacy law for the regions where we operate, and we review our cookie and tracking setup when those laws change.

Cookie Controls

We use session cookies for login continuity and analytics cookies to understand lobby traffic. You can manage cookie preferences through your browser settings at any time without affecting your ability to log in.

Account Security

Login attempts from new devices trigger an OTP sent to your registered number. Repeated failed attempts lock the session automatically and alert our security review queue.

Data Retention

Active account data is retained while your account is open. If you request deletion, we remove personal identifiers within the period required by applicable law, retaining only what regulations mandate.

Third-Party Access

Payment processors like Touch 'n Go eWallet and GrabPay receive only the transaction data they need. We do not share your profile, betting history, or device data with advertisers.

What We Collect and Why It Matters

th55 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register on th55, we collect the information needed to operate your account — your name, contact details, date of birth, and the payment methods you connect, including Touch 'n Go eWallet, Boost, and GrabPay. Transaction records are retained to meet our obligations under applicable

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law and to verify withdrawals when your account flags a review. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors — such as when a DuitNow or FPX transfer is initiated — is limited to what those
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processors need to complete the transaction. Your account activity, including session logs and device identifiers, is stored to detect irregular access and protect your wallet. Retention periods vary by data category: basic account details are held while your account remains active; transaction records are kept for
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the period required by applicable law in the jurisdictions where we operate. You may request a full export of your data or ask us to delete your account at any time by contacting support through live chat. Access and eligibility on th55 depend on local law
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and are available where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on th55

These are the questions our account holders ask most often about how their data is handled on th55. Each answer reflects how the platform actually operates — not a generic policy template.

We collect your name, email address, date of birth, phone number, and the payment methods you register — including Touch 'n Go eWallet, Boost, or GrabPay. Device and session data is also logged to verify secure access.

Yes. Send a data access request via live chat or the support email in your account settings. We will compile and return your data export within the timeframe required under applicable local law.

Contact support through live chat and state clearly that you want your account closed and your data deleted. We will process the request and confirm once personal identifiers have been removed, subject to any legal retention requirements.

Only where necessary to process a transaction — for example, when you initiate a deposit via FPX or DuitNow. We do not sell your data to advertisers or share your betting activity with unrelated third parties.

We use session cookies to keep you logged in and analytics cookies to monitor page performance. You can adjust or block cookies through your browser settings. Disabling analytics cookies does not affect your ability to access your account.

Inactive accounts retain data for the period required by applicable law. After that window, personal identifiers are removed. Transaction records tied to legal compliance obligations are held separately for the mandated retention period.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoLucky Wheel

How th55 Handles Your Personal Data

Reach Us About Your Data

How We Protect and Manage Your Account Data

Cookie Controls

Account Security

Data Retention

Third-Party Access

Common Questions About Your Data on th55

01 What personal data does th55 collect when I open an account?

02 Can I see all the data th55 holds about me?

03 How do I ask th55 to delete my account and personal data?

04 Does th55 share my data with third parties?

05 How does th55 use cookies and can I turn them off?

06 What happens to my data if I stop using my th55 account?

Privacy Policy

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